Description Concierge Beautiful location on the Elizabeth Quay waterfront 5 minutes walk from Elizabeth Quay station and close to public transport Free Employee Duty Meals Free breakfast cereal, coffee and tea throughout the day Discounts on hotel rooms and food and beverage with Marriott Internationally Discounts on retail venues around the location Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave Recognition and wellbeing programs Training and Career Development opportunities within an international brand Employee activities and celebrations throughout the year About the Role Duties Provide guests with a warm and sincere greeting, engaging them in conversation regarding their stay, property services, and area attractions/offerings. Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Answer, record, and process all guest calls, messages, requests, questions, or concerns Skills & Experience Responsible Service of Alcohol from Nationally Accredited Training provider (RSA) I’m Alert Food Safety Certification (from City of Perth) Unrestricted WA Driver’s Licence Comprehensive knowledge of local area Passion for customer service Unrestricted working rights for Australia Only shortlisted candidates will be contacted to go through our selection process. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.