Customer Service Representative
We are seeking a highly skilled Customer Service Representative to join our team. This role is responsible for providing exceptional customer service, ensuring that all customer inquiries are addressed in a timely and professional manner.
The successful candidate will be responsible for:
* Handling customer orders with precision, from order entry to delivery tracking;
* Providing administrative support, including preparing sales reports and managing customer databases;
* Addressing sales inquiries over the counter, by phone, and via email;
* Assisting with stock control and planning and executing events like trade shows and open days.
Key Responsibilities:
* Develop and implement effective customer service strategies to meet business objectives;
* Build and maintain relationships with customers to drive sales growth and loyalty;
* Collaborate with internal teams to ensure seamless communication and resolve customer issues promptly;
* Stay up-to-date with industry trends and product knowledge to provide informed advice to customers.
What We Offer:
* A competitive salary and benefits package;
* Opportunities for career advancement and professional development;
* A dynamic and supportive work environment where your contributions are valued;
* A generous employee discount program.
About Us:
* We are a leading provider of innovative solutions in the industry;
* We take pride in our commitment to excellence and delivering high-quality products and services;
* Our passion for quality and reliability drives us to innovate and create value for our customers.