We are seeking a highly skilled IT Support Engineer to join our team in Western Sydney. This is a fantastic opportunity to work on-site at our distribution centres and provide technical support to our Asia Pacific users.
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Job Description
* The successful candidate will be responsible for providing IT support to our Sydney warehouses, including troubleshooting and maintaining key production systems, liaising with internal and external stakeholders, and owning various end-to-end local IT projects.
This role is ideal for an individual who is passionate about technology, has excellent analytical and communication skills, and can thrive in a dynamic and fast-paced environment.
Responsibilities:
* Provide on-site IT support to our Sydney warehouses, including troubleshooting and resolving technical issues.
* Troubleshoot and maintain key production systems, such as Zebra or Honeywell printers and barcode scanners.
* Liaise with internal and external stakeholders to resolve software, hardware, and connectivity issues.
* Own various end-to-end local IT projects, from conception to implementation.
Requirements:
* A minimum of 12 months of experience in an IT Help Desk environment, with a focus on in-person support.
* A completed Bachelor's degree or equivalent; additional IT certifications are encouraged.
* Vast knowledge of different operating systems (Windows/OSX), cloud technology platforms (Google Workplace, Azure, AWS, Atlassian, Slack), and Mobile Device Management platforms (Jamf, MobiControl).
* High level of analytical and administrative skills, with the ability to learn quickly and adapt to new technologies.
What We Offer:
* A competitive salary and benefits package.
* The opportunity to work in a dynamic and fast-paced environment, with a team of like-minded professionals.
* Access to ongoing training and development opportunities, to help you grow and succeed in your career.
About Us:
We are a leading provider of meal kit delivery services, operating in multiple countries around the world. Our team is passionate about bringing dinner inspiration to everyday Australians, and we are committed to building and nurturing an inclusive community for our employees.
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