As a Customer Experience Specialist, you will play a vital role in delivering exceptional service to our customers.
About the Role
* This is a customer-facing position that requires strong communication and interpersonal skills.
You will be responsible for handling customer inquiries, resolving issues, and providing timely responses to their requests.
Key Responsibilities
* Respond to customer inquiries via phone, email, and online channels.
* Resolve customer complaints and issues in a professional and courteous manner.
* Collaborate with internal teams to ensure seamless order flow and customer satisfaction.
To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Requirements
* Bachelor's degree in Business Administration or related field.
* Minimum 2 years of experience in customer-facing roles.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
Benefits
* Competitive salary and bonus structure.