At eero, our mission is to provide fast, reliable, and secure connectivity in every home and business. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross‑functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state‑of‑the‑art security features, to complement our award‑winning mesh WiFi systems.
As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world’s leading technology companies. Our team builds products that customers love – from mesh routers to high‑performance wired networking devices – and we’re looking for you to join us in shaping the future of the connected home.
eero is looking for a Senior Solutions Architect to represent all aspects of the eero solution and integration process to B2B customers. This is an opportunity for an individual who loves to dive deep into Wi‑Fi and networking technology, can build trust with stakeholders, can influence decision‑making, and can solve business goals with technical solutions.
A Senior Solutions Architect at eero brings the right mix of communication and technical skills to build strong professional relationships with customers and stakeholders, while building compelling networking solutions that solve customers’ business objectives. You will work with the Business Development team to meet customers, discover opportunities to solve business objectives through eero solutions, provide designs and proposals, demonstrate technical solutions and back‑office integrations, manage proof of concept, and ultimately drive growth of the business. You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap. You will get involved early in the product development cycle to learn about the product, test it in lab environments, and develop sales and customer enablement material.
In this role you will be traveling to customer sites to work in person and help design and deploy eero solutions. Be flexible to travel 25% of the time, driven by customer engagements.
Key Job Responsibilities
* Dive deep into eero solution and its differentiators with customers and partners; be ready to discuss the latest Wi‑Fi and wired networking technologies, APIs, cloud architecture and more.
* Run proof of concept to demonstrate all the functionalities of the eero solution.
* Work with product and engineering teams to help build roadmap and new products.
* Write white papers and tech notes highlighting eero’s best features and technologies.
* Test eero against competitors and put together a comprehensive “How to Test eero” guide for prospective partners outlining the best in‑field and lab testing techniques.
* Build integration between eero tools and customers’ service management systems.
* Build API scripts to help customers automate their deployment and monitoring of the eero devices.
Qualifications
* 8+ years of specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience.
* Experience communicating across technical and non‑technical audiences, including executive‑level stakeholders or clients.
* Knowledge of Wi‑Fi, Bluetooth, and networking.
* Experience in designing, deploying, and troubleshooting wired and wireless networks.
* Proficiency with wireless packet capture tools like Wireshark, omnipeek, and Ekahau.
* Experience working as a Solutions Architect or Sales engineer in the networking field.
* Industry‑level certification focusing on wireless networking (CWAP or similar).
* Proficiency with pre‑ and post‑deployment site survey tools like Ekahau.
* Proficiency with wireless speed and performance testing tools like iPerf and IxChariot.
* Comfortable in at least one scripting language and using APIs to automate workflows.
* Demonstrate ability to handle multiple, competing priorities in a fast‑paced environment.
* Analytical – able to self‑serve from existing data sources and collect new data from any source as required.
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