About Us
Rapid Insulation is a growing, family-owned insulation company built on trust, reliability, and high-quality workmanship. We pride ourselves on delivering exceptional service and maintaining strong relationships with our customers and team. As we continue to grow, we're looking for an Operations & Quality Manager who shares our values and is ready to play a key role in driving our business forward.
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About the Role
We are seeking a motivated and highly organised Operations & Quality Manager to oversee the day-to-day running of our operations, maintain high standards of workmanship, and ensure smooth and efficient warehouse and stock control. You will be a key point of contact between management, the team, and our customers, upholding company values and ensuring every job meets our quality standards.
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Key Responsibilities
* Operational Efficiency:
* Manage daily scheduling, team coordination, and job timeframes to ensure timely project delivery.
* Streamline processes to improve productivity across job sites and in the warehouse.
* Oversee staff on-site performance and maintain time efficiency on all projects.
* Stock & Warehouse Management:
* Maintain accurate stock levels, inventory control, and warehouse organisation.
* Ensure all materials and tools are available and properly stored.
* Coordinate deliveries and manage supplier relationships as needed.
* Quality Assurance & Standards:
* Conduct regular inspections of completed jobs to ensure work meets company standards.
* Implement and maintain quality control systems and safety procedures.
* Provide training and feedback to team members on workmanship and standards.
* Company Representation & Customer Relations:
* Act as a point of contact for customer concerns, ensuring a high level of professionalism.
* Support team members with customer interactions when needed.
* Represent the company's values and image at all times.
* Company Upkeep & Values:
* Help maintain a professional, clean, and safe work environment.
* Promote a positive, team-first culture across the business.
* Support the business owners in general operations and business development tasks.
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About You
We're looking for someone who:
* Has strong time management and organisational skills
* Takes pride in delivering quality work
* Has experience in warehouse/stock control and/or trade operations (insulation or similar is a bonus)
* Communicates clearly and professionally with team members and clients
* Is reliable, honest, and leads by example
* Works well under pressure and adapts to changing priorities
* Wants to be part of a growing business and is keen to grow with us
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What We Offer
* A supportive, family-oriented team environment
* Room for professional growth and long-term career progression
* Competitive salary (based on experience)
* Company vehicle, phone, and other tools as required
* Opportunities to make a real impact in a growing business
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Apply Now
If you're ready to take ownership of your role and be part of a company that values its people, we'd love to hear from you. Send your resume and a short cover letter explaining why you're the right fit for Rapid Insulation.