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Client services and administration officer

Canberra
HorizonOne Recruitment
Administration Employee
Posted: 28 April
Offer description

We are Canberra's recruitment specialists, connecting people to purpose, teams to talent, and motivations to opportunity. We believe better work makes happier people.

The opportunity

If you're someone who takes pride in getting things right, enjoys working with systems and processes, and wants to build strong business and operational skills, this could be the opportunity for you.

Joining our Marketing and Business Enablement team, you'll step into a varied role that offers clear development pathways and exposure to how we deliver high-quality recruitment services, support our teams, and maintain strong compliance and operational standards.

You'll play an important role supporting our teams to operate efficiently and deliver consistent, high-quality work, while also helping create a positive and professional experience for our community.

This opportunity will suit someone who:

* Has experience in administration, customer service, or business support within a professional environment
* Enjoys working with systems, processes, and checklists, and takes pride in accuracy and consistency
* Is comfortable using a range of systems and picks up new tools quickly

We're recruiting for two similar entry-level roles. Please apply for the one that best reflects your interests, you'll still be considered across both opportunities.

The role

* Provide hands‐on administrative support across recruitment and operational processes, ensuring tasks are completed accurately and on time
* Coordinate shared communications and enquiries, ensuring a responsive and professional experience for clients and contractors
* Complete quality checks and audits to ensure processes are followed and information is accurate and up to date
* Maintain and update systems to support data integrity, reporting, and automation workflows
* Support contractors and clients with payroll, contract, and process‐related queries
* Support the day‐to‐day operations of the office, helping create an organised, welcoming, and high‐functioning environment

About you

You're someone who enjoys working with detail, takes pride in accuracy, and is keen to build your skills in a role where you can learn and grow. You are naturally organised, enjoy problem solving, and are motivated by helping things run smoothly and efficiently.

Highly organised with strong attention to detail

You take pride in getting things right. You are structured, reliable, and follow through on tasks. You understand that small details contribute to a high‐quality experience and take ownership of your work

Strong communicator and team contributor

You communicate clearly and professionally and enjoy working with a range of people across the business. You are approachable, responsive, and contribute positively to team culture and collaboration.

Proactive, adaptable and eager to learn

You take initiative and stay organised while managing multiple priorities in a fast‐paced environment. You are curious, open to learning, and motivated to grow your skills over time. You approach challenges with a problem‐solving mindset, think critically, and take ownership to keep things moving.

Our people and culture

We are incredibly proud of the culture we have built over more than 18 years, and we continue to invest in our people and how we work together. You will be supported by an experienced leadership team who see it as their responsibility to help you find meaning, interest, and balance in your work.

We want you to thrive, and we are genuinely committed to your growth, both personally and professionally.

It is not just us who say this. HorizonOne is a winner of Best Recruitment Company to Work For at the 2025 TIARA Awards, is certified as a Great Place to Work, and holds Platinum accreditation as a Healthy Workplace.

Some of the perks of working with HorizonOne include:

* Free parking in the heart of Braddon
* Contributions to your healthy lifestyle (to cover gym memberships, sport registration fees, remedial appointments, etc)
* A dog‐friendly, pet‐friendly, and family‐friendly office environment
* $60k – $65k + Super

How to Apply

To apply online, please click on the appropriate link.

Alternatively, for a confidential discussion, please contact Fiona Grimmer on 02 6108 4878 quoting ref no. 21513

HorizonOne is committed to building a diverse and inclusive workforce and we encourage applications from people of all cultures, capabilities and backgrounds.

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