12 month Contract / Hybrid Working Structure
Up to 72,150 inclusive of super
Gorgeous Office and central location - In walking distance Green Square Station!
This brand is trusted & loved by thousands of Australian families and experiencing exciting expansion into new markets globally.
They are on the lookout for two enthusiastic and process-oriented Customer Care Specialists on a 12-month basis.
This is a chance to be part of a dedicated team, committed to making a significant impact on customers' lives during the early stages of parenthood.
The role is based in Zetland, Sydney, and is designed for individuals passionate about delivering exceptional customer service!
12 month Contract / Hybrid Working Structure
Up to 72,150 inclusive of super
Gorgeous Office and central location - In walking distance Green Square Station!
Responsibilities:
Process orders and warranty claims efficiently.
Drive excellent customer reviews and maintain the company's positive image.
Contribute to enhancing customer experiences.
What we're looking for:
1 - 2 years in customer care, preferably in a product-based online setting.
Commitment and dedication to the customer experience; exceeding expectations with every interaction, demonstrating genuine concern and providing exceptional service.
Strong communication, organizational, and problem-solving skills.
A team player with a creative approach to customer solutions.
What they Offer:
A vibrant workplace with collaborative spaces and a studio for content creation.
Convenient location with excellent amenities.
A commitment to diversity and inclusion in the workplace.
If you're looking to make a difference in a forward-thinking company and excel in a customer-focused role, we can't wait to hear from you.