Club Maitland City is seeking passionate and customer-focused Gaming Attendants to join our professional team. As one of the leading hospitality venues in the region, we pride ourselves on delivering exceptional service and creating memorable moments for our members and guests.
The role will involve day, night, and weekend shifts and will be 30+ Hours a week.
The successful applicant will have:
* Minimum 1-2 years' experience in a gaming-related role
* Demonstrated a high level of numeracy and literacy skills
* Strong customer service focus with a vibrant, enthusiastic, and bubbly personality
* Experience with IGT Advantage would be preferred but not essential
* Barista and beverage skills are a bonus
Key Responsibilities
- Delivering friendly, professional, and attentive customer service.
- Assisting members and guests with gaming-related enquiries.
- Promoting and upholding responsible service of alcohol (RSA) and responsible conduct of gambling (RCG).
- Handling cash and transactions with accuracy.
- Maintaining a clean, safe, and welcoming gaming environment.
- Supporting team members and contributing to the overall success of the venue.
Please note: Only those who are short-listed will be contacted. The Club thanks you in advance for your understanding.