The Support Officer is responsible for providing a range of administrative, support to the Operations Division. Core functions of the role includes preparation of various correspondence and documentation, records management, liaising with internal and external stakeholders, providing procurement support, scheduling of appointments, monitoring of various inboxes and supporting the team to efficiently resolve issues. What we are looking for * Demonstrated experience in the provision of high-level administrative support within a corporate environment. * Ability to solve problems based on operational guidelines, knowledge and experience, utilising useful information, looking for underlying causes and suggesting alternative actions to stakeholders. * Proven ability to prioritise tasks, meet deadlines, exercise attention to detail with initiative and ability to identify routine process improvements. For a detailed overview of responsibilities, please refer to the attached position description. About the BPC The Building & Plumbing Commission (BPC) is Victoria's new regulator for building and plumbing. It brings together the Victorian Building Authority (VBA), Domestic Building Dispute Resolution Victoria (DBDRV), and the domestic building insurance function of the Victorian Managed Insurance Authority (VMIA) into one organisation. Key functions related to building and plumbing regulation will come together under one roof, including registration, inspection and compliance, practitioner discipline, dispute resolution, and domestic building insurance. These services will now part of the BPC and will be fully integrated over the next 12 months. Commitment to Diversity We celebrate the diversity of our workforce. The BPC values the benefits all our differences make and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers. In short, we welcome people from all backgrounds and communities. We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us at recruit@bpc.vic.gov.au. Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process. How to Apply We require you to upload: * an up-to-date resume * Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria. * Any other quals or licence if applicable Important information Only electronic applications submitted via careers.vic.gov.au will be accepted.