Are you a results-driven sales professional with a passion for helping people make life‐changing decisions? We're seeking a motivated, professional and customer-focused Sales Consultant to join our Retirement Living team. This is an exciting opportunity to play a key role in supporting prospective residents to transition into vibrant retirement communities while achieving strong sales outcomes.
Your Role
As the Sales Consultant, you will be responsible for managing the full sales journey within our retirement villages—from initial enquiry through to settlement and move‐in. You will deliver a personalised, consultative sales experience that supports customers and their families to make informed decisions.
* Capturing, managing and nurturing sales enquiries and leads to build a qualified pipeline
* Conducting personalised village tours and presenting tailored accommodation options
* Achieving weekly KPIs including inspections, tours and information sessions, as well as overall occupancy and sales targets
* Supporting prospective residents through decision‐making, including financial and legal processes
* Maintaining accurate CRM records, contracts and documentation in line with compliance requirements
* Assisting in the development and execution of marketing initiatives, events and community engagement activities
* Building strong relationships with residents, families, and internal stakeholders to ensure a seamless customer journey
* Monitoring market trends and providing insights on pricing, stock mix and customer preferences
Your Attributes
* Minimum 5 years' experience in direct sales, ideally within retirement living or property‐related sectors
* Strong understanding of the sales journey and ability to manage leads through to settlement
* Excellent communication, negotiation and relationship‐building skills across diverse customer groups
* Proven ability to achieve sales targets and KPIs
* Well‐developed organisational and time‐management skills
* High‐level computer literacy, including CRM systems and Microsoft Office
* A compassionate and professional approach when supporting customers through key life decisions
How You'll Benefit
* Kangaroo Point Corporate Office & Village locations with Free On‐Site Parking
* 5 weeks annual leave + annual leave loading
* Optional salary packaging, meal entertainment cards, and novated leases
* Uniform and laundry allowance
* Employee Assistance Program
* Opportunity to work within a growing Retirement Living portfolio
Role Requirements
* Current National Police Check (valid within the past 3 years) or willingness to obtain one
* Current Queensland driver's licence (travel is required)
* Strong administrative accuracy and attention to detail
* Ability to work flexibly, including occasional weekends or events as required
* At least 5 years' experience in direct sales. Knowledge of Retirement Village legislation (highly desirable)
* Evidence of immunisation for annual influenza and minimum 1x dose of COVID‐19 vaccination received
We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person that is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.
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