INJURY MANAGEMENT SPECIALIST - PERSONAL INJURY I DARWIN, NT
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritize care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organization doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Our Personal Injury division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By joining our high performing team in Darwin, you will be part of a fast-paced environment dedicated to providing outstanding service, strategic thinking and claims support, specifically in the common law and recoveries portfolios.
We are seeking an Injury Management Specialist, based in our Darwin office.
About the role
- Collaborate with claims operations and treatment providers to develop strategies for improving MAC claim outcomes through structured injury management practices
- Establish and maintain provider management strategies and relationships to enable support to the business
- Ensure timely management of all medical & rehabilitation requests and approvals in line with MACC service levels
- Ensure high level customer service to all stakeholders involved in the treatment and service provision to MAC claimants in line with MAC values
- Coach and mentor claims teams
About you
- Extensive experience in injury management relating to occupational rehabilitation, claims management and/or return to work
- Tertiary qualifications in a relevant discipline and/or industry accreditations
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organization
- Coaching and mentoring experience
- Demonstrated ability to use clinical reasoning for decision making
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape
Benefits and perks
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.
About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers