Are you passionate about travel and eager to help others explore the world? We're looking for enthusiastic, motivated individuals to join our customer service team No experience? No problem We provide comprehensive training to help you succeed.
At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike.
We are currently looking for Consultants to join our Customer Service Team. This is an excellent opportunity for Customer Service experienced consultants, looking to forge a new career in the Travel Industry, who are looking to move away from direct sales and into a more customer-service oriented role.
What We Offer
* Comprehensive Training: Learn the ins and outs of the travel industry.
* Supportive Environment: Join a friendly team that values growth and collaboration.
* Career Advancement: Opportunities for promotion and professional development.
What You'll Be Doing
* Managing the aftersales aspect of our customer's holidays
* Finalising accurate payments
* Maintaining professional and accurate customer record
* Delivering on service targets
Who You Are
* Excellent communication and interpersonal skills.
* Quick learner and adaptable to new challenges.
* Customer service work experience a must.
* Strong attention to detail.
* Ability to interpret customer needs and provide suitable solutions.
* Be solutions focused with great ability to problem solve.
* Enjoy a fast paced environment.
Your Awesome Extras
* Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations
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