Employment Type - Permanent Part Time
Hours per fortnight - 64
Job Category - Administration - Administration Assistant
Req Id - 8209
* Build your career with Victoria's largest regional health service
* Join a supportive, high‐performing team making a real community impact at McKellar Centre
* Permanent part time role | 64 hours per fortnight | 5 weeks leave pro rata & salary packaging
About The Role
The Administration Officer plays a key role in supporting the effective and efficient operation of the Community Rehabilitation Centre and Subacute Specialist Services. This is a client‐facing position requiring a high level of professionalism, discretion and attention to detail.
The role provides comprehensive administrative and reception support to clinical and administrative teams, ensuring excellent customer service outcomes for patients, families, carers and staff. The Administration Officer is expected to work collaboratively within a team environment, demonstrate initiative, manage competing priorities, and adapt to changing service demands.
This position will also provide administrative support and backfill across other areas within Subacute Specialist Services as required, contributing to service continuity and operational efficiency.
Key Responsibilities
* Deliver high-quality administrative and reception support, including managing enquiries, appointments and clinic bookings while providing a professional and welcoming experience for patients, families, and visitors.
* Maintain accurate patient and service information across relevant systems, ensuring data integrity, confidentiality, and compliance with organisational policies and legislative requirements.
* Support day‐to‐day service operations through coordination of workflows, record management, room bookings, resource allocation and administrative support across Subacute Specialist Services as required.
* Contribute to continuous improvement by identifying efficiencies in administrative processes while consistently upholding professional standards, compliance requirements and organisational values.
What We're Looking For
* Demonstrated experience in an administrative and/or reception role, preferably within a health, community services or multidisciplinary healthcare environment.
* Strong organisational, time management and communication skills, with the ability to prioritise competing tasks and deliver high‐quality customer service in a busy environment.
* Proven proficiency in Microsoft Office applications and the ability to quickly learn and effectively use patient management and information systems, including experience with iPMS or similar systems.
* Ability to maintain confidentiality and manage sensitive information with professionalism, supported by relevant qualifications in health administration or a related field (desirable).
Barwon Health Staff Benefits
* Excellent working conditions and a strong sense of job satisfaction
* A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
* Extensive professional development opportunities
* Attractive salary packaging benefits
o Living expenses capped at $9,010
o Meals and entertainment capped at $2,650
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
Child Safety
We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government's Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)
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