As a retail leader, you will have the opportunity to make a real difference in people's lives every day.
About the role
You will be responsible for the day-to-day running of the customer service department and front of store operations. This will involve managing a team, leading by example, and ensuring that our customers receive an exceptional shopping experience.
Key responsibilities
* Lead and coach your team to meet sales targets, cost control, and rostering requirements.
* Maintain excellent service standards, keeping the checkout area clean and safe for our team and customers.
* Drive a one-team culture that prioritizes team members' health, safety, and wellbeing.
* Be customer-obsessed and continually seek to better understand our diverse customers to ensure we are always providing an outstanding shopping experience.
What's in it for you?
* More cash staying in your pocket: Eligible team members receive a 5% discount on all year-round purchases at our supermarket and liquor stores. We also offer additional periods of double discount (10%) at various times throughout the year.
* Reward through recognition: Give and receive recognition linked to our values through our digital recognition platform. You can accumulate points to redeem in our online shop for exciting gifts and electronic gift cards from a range of retailers.
* Structured and long-term learning pathway: Comprehensive induction, management, and people leadership training provided so you can thrive in this role and whatever is next.
* Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
* Investment in your future: Become a part-owner of our company through our annual team member share plan.
* Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
About us
We're committed to creating a workplace that is safe, respectful, and inclusive for all our team members. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.