Join a respected community venue and become part of a friendly, professional team
About Us
Kyneton RSL is a well-established hospitality and entertainment venue in the heart of the Macedon Ranges. Open seven days a week, we offer a range of services including a vibrant gaming lounge, modern bistro, sports bar and TAB, and function spaces. We proudly support our veterans and local community through exceptional service and a welcoming environment.
Full time Gaming Supervisor
We are currently seeking a Full time Gaming Supervisor to join our team. If you're customer-focused, enthusiastic, and enjoy working in a fast-paced hospitality setting, this could be the perfect opportunity for you.
About the Role
As a Gaming Supervisor, you will be responsible for delivering excellent service in our gaming lounge and bar areas, ensuring a safe, compliant, and welcoming experience for all patrons.
Key responsibilities include:
* Providing exceptional customer service
* Assisting customers with gaming machines and handling payouts
* Operating the TAB and Keno terminals (training can be provided)
* Monitoring customer behavior in line with Responsible Gambling and compliance standards
* Handling cash and EFTPOS transactions accurately
* Working as part of a supportive, professional team
About You
We're looking for someone who is:
* Friendly, reliable, and well-presented
* Able to work flexible hours, including nights, weekends, and public holidays
* A strong communicator with a focus on customer service
* Comfortable working under pressure and as part of a team
* Eager to learn and grow within the hospitality industry
Essential Requirements
* Current RSA, RSG, Victorian Gaming Licence & TAB Accreditation
* 2 Years gaming experience
* Have a passion for the industry and desire to grow in your career
* Have a sound understanding of workplace health and safety standards
* Excellent presentation and communication skills
* Maintain compliance and responsible gaming practices
* Clearance & reconciliation
Why Join Us?
* Supportive and inclusive team environment
* On-the-job training and development
* Be part of a respected organisation with strong ties to the community
* 5 weeks annual leave
* Rotating roster
* Level 5 Gaming Supervisor under the Australian Registered and Licensed Clubs Award (MA )
How to Apply
Ready to bring your energy and customer service skills to Kyneton RSL?
Please send your resume and a brief cover letter to: *******@kynetonrsl.com.au
Applications will be reviewed as they are received. We look forward to hearing from you
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