Job Title: HVAC Service CoordinatorJoin a well-established and reputable HVAC contractor with a strong presence across NSW. Known for delivering high-quality commercial maintenance and service solutions, this business prides itself on a supportive team environment, long-standing client relationships, and career development opportunities.About the RoleWe're seeking an experienced HVAC Service Coordinator to join our team. In this dynamic role, you'll be the central communication point between clients, technicians, and management, ensuring smooth operations and excellent customer service.Key ResponsibilitiesCoordinate daily schedules for HVAC technicians for planned and reactive maintenance jobsCommunicate with clients, suppliers, and internal teams to organize bookings and update timelinesProcess work orders, purchase orders, and maintain accurate documentationTrack jobs from start to finish, ensuring timely completion and customer satisfactionAssist with invoicing, quoting, and reporting as neededMaintain communication with field technicians to manage priorities and availabilityMonitor service contracts and ensure SLA complianceAbout YouPrevious experience as a Service Coordinator or Scheduler, preferably within HVAC, trades, or building servicesStrong organizational and time management skillsExcellent communication and customer service skillsHigh attention to detail and ability to work under pressureProficient in job management software (e.g., SimPRO, AroFlo, or similar)Additional DetailsPosition is full-time and entry level. Seniority level is entry-level. Industry: Administrative and Support Services.For a confidential chat, contact Lauren at 0405 725 985 or click APPLY now to advance your career in HVAC.
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