Join to apply for the Experience Designer role at AMPJoin to apply for the Experience Designer role at AMPGet AI-powered advice on this job and more exclusive features.If you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers?We're wondering the same thing.We built it. We launched it. Now, we run it!Twelve months ago, we started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday Aussies. We added some curiosity and bravery. And we built a team of legends.We've now launched the Bank, but it isn't static. This is a journey that's only getting started. Everything will be shaped by our customers, as we use insights to guide what features and functions, we build next.This is your chance to help us build something people genuinely love. A bank that's with them, not above them. A tech-first banking experience built around their needs, to set a new standard in digital banking. Check it out: https://www.amp.com.au/better-banking?extcmp=scl-emplyeeshres-0225We need industry stirrer-uppersYou know: non-conformers. Those who are compelled to do something different. Who care enough about the customer to ask the big questions no one else will. Who want to know what if. What if we tweaked this, or toggled that. You zig when everyone else zags, disagree without being disagreeable, and love the rush of starting something new.Specifically, an Experience Designer not boxed in by job titleIn this role, you will define and deliver a digital user experience that builds trust, drives engagement, and sets a new benchmark for digital banking in Australia. Your work will directly impact how customers interact with and feel about their money-every day. Your creative vision and user-centric design execution will simplify complex financial journeys into intuitive, empowering experiences -driving customer satisfaction, loyalty, and competitive edge.Working closely with cross-functional teams, you'll transform ideas into reality and continuously optimise the customer experience based on user feedback and emerging trends.What we've done is quite unique: launching a new mobile App that is powered by the SDK's of credible technology provider: Engine. We want you to influence the SDK's of the future, but to also understand opportunities for AMP Bank GO to personalise the customer experience even further with our in-house development team!What mattersProven experience in UX design, with a proven track record of owning and delivering end-to-end digital experiences - ideally within fintech, banking or other complex service environmentsA strong portfolio showcasing your UX design, strategy and prototyping capabilities across digital productsYou have experience with customer journey mapping, building a design toolkit consisting of customer journey maps, service blueprints and other artefacts to bring CX to life, to understand customers goals, needs, frustrations and opportunitiesYou are comfortable with content design and UX writing, ensuring our App copy is consistent and aligned to the AMP Bank GO tone of voiceYou adopt a human-centered design approach, using research and insight to design with purpose and eliminate frictionYou bring knowledge of A/B testing, experiment design, and test analysis to support data-driven UX and product optimisationYou are customer obsessed, passionate about creating exceptional experiences that improve people's livesYou are data driven, and are comfortable building and using a UX measurement framework to understand customer friction pointsYou are highly proficient in design tools like Figma and Adobe Creative Suite (or similar)Imagine the lovechild of a fintech startup and a big fourAgile and hands on meets established and fully resourced. That's kind of who AMP Bank GO is.We've just built a whole new, digital business from the ground up. We freed ourselves from legacy systems and ways, to build a brand-new bank. Only we've done it with the backing of the award-winning tech that fuelled Starling Bank's success in the UK, and the financial muscle of AMP's 175-year heritage.But what we've built isn't static - it's living, evolving, and shaped by our customers. Every piece of feedback, every idea will push it forward, guiding what we build next to create something truly special.Take that. Add you. Shape who we become.Right now, we're taking the best of AMP's current culture, borrowing from successful neobank cultures and creating something entirely new. So, there are still a lot of unknowns.But you'll be part of the original squad, setting the tone for who we become. A lot of it will be trial and error and making mistakes, so you need to be comfortable with things not always going to plan. We are.And we're 110% in this together. So, you won't go it alone, but you will be called to muck in and play your part. This is no place to hide. We want your ideas to be heard and celebrated. It's about moving fast, working together and being transparent in everything we do.This is how we'll make AMP Bank GO happen.It's all of the fun, with none of the financial riskThis is your greenlight to take a sledgehammer to traditional banking and build a meaningful digital business from scratch. One that's so simple, smart and savvy, people write songs about it. Only, instead of the sleepless nights and cashflow worries that come with the startup phase, you'll have the tools, money, team and salary of a fully-fledged business. It's all of the fun of a startup, with none of the personal risk.So, roll up your sleeves. There's work to be done.Sure, it's going to be a fast, furious, challenging ride. It's new for us too. But that's the thrill of it. So, roll up your sleeves and burn your suit. There's work to be done.Let's build the bank you wish existedLet's get rid of the old school, the outdated and bank statements collecting dust on kitchen benches. And make AMP Bank the relatable, customer-obsessed bank we know it can be.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketingIndustriesBankingReferrals increase your chances of interviewing at AMP by 2xSign in to set job alerts for “Experience Designer” roles.Sydney, New South Wales, Australia 8 hours agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSurry Hills, New South Wales, Australia 1 week agoLIVE Product Designer Graduate-TikTok-2025 StartSydney, New South Wales, Australia 1 day agoDarlington, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 4 weeks agoUser Experience Designer -Fixed Term ContractMillers Point, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$130,000.00-A$145,000.00 1 day agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 day agoPyrmont, New South Wales, Australia 2 days agoNorth Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoDesign Expression of Interest | Honey Birdette HQ (Sydney)Sydney, New South Wales, Australia 1 month agoWe’re unlocking community knowledge in a new way. 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