Truck Service Advisor
$75,000 - $85,000 + Commission Monday - Friday 7:00 am - 5:00 pm, Saturday Roster Outstanding career growth opportunitiesAbout the company
Established in 2005 and has grown to be an Industry leaderAn Australian-based company providing top-quality service & repairs on commercial transport vehicles and construction equipment. With highly skilled mechanics guaranteed to deliver thorough repairs and friendly services. About the role
We are looking for an enthusiastic Service Advisor to join our client, in Rossmore. Our client put their people and customers first and focuses on making everybody feel valued.
Duties
Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues Keep a close eye on the progress through the service department Preparing invoices and closing allocated repairs Maintain contact with customers throughout the day Quote customers on recommended repairs Ordering parts accordingly Ensuring the customers' expectations are exceededAssisting Workshop Manager in resolving any customer-related concerns Skills and experience
Previous
experience in a similar role, ideally in light or heavy vehiclesExceptional customer service skills Strong communication skills - both written and verbal Sound organizational skills and time management Demonstrated ability to mentor and coach staff Ability to neutralize conflict Strong focus on CSI and positive customer experiences Culture
The company is based on the belief that customers' needs are of the utmost importance. The entire team is committed to meeting those needs. A high percentage of their business is from repeat customers and referrals.
**Benefits**:
Competitive salary package and incentivesOutstanding career growth opportunities throughout the group Job security with a strong and growing independent family-owned business And above all, lots of support, opportunity and fun. How to Apply
Please send us your resume today if you are interested in joining a successful business for this fantastic full-time position.