Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose come from the people, businesses, industries, and communities we engage with. From our origins until today, we've always been inspired by the role we can play in people's lives – to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia's only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we'll be here for 100 more powering better journeys for today and tomorrow.
Job Description
Reporting to the Territory Manager, this role will be based in Bundaberg with the occasional need to travel to other Central Qld depots to provide relief or additional support as required based on operational needs. You will work closely alongside the Bundaberg Depot Operations Coordinator and be responsible for customer service, order processing, reporting, stock management, administration and completion of routine depot compliance tasks.
A key part of this role involves lubricant product delivery and inventory management. This includes receiving and storing packaged goods, preparing orders, delivering packaged lubricants to customers and pumping bulk lubricants into customer tanks. Deliveries are completed in a utility vehicle (no truck licence needed), though some manual handling is required.
This role is on dayshift Monday to Friday.
You will play an important role as part of a wider team across a network of depots within the region, working with the fleet coordinator, drivers and other depot operations coordinators to deliver safe, reliable and competitive outcomes for our customers. This is a busy and varied role offering breadth and scope, with opportunities for learning and development into other roles. This role is a great stepping stone into the wider Ampol business.
Key responsibilities
* Provide excellent customer service to all customers of the depot including responding to customer queries, generating quotes, recording sales and managing ongoing orders
* Flexible to travel to other depots
* Completion of day-to-day administrative duties to support the depot
* Receipting, warehousing, reconciliation, dispatch and delivery of packaged lubricants
* Delivering lubricants in a utility vehicle, including pumping bulk products into customer tanks (manual handling involved)
* Steward health, safety and wellbeing across all depot activities
* Completion of routine depot compliance, maintenance and inspection tasks
* Other ad-hoc duties as required by the Territory Manager
About you
You might come from a warehouse, trade sales, retail, logistics or similar background and be looking for a step up. You're adaptable, organised and happy to pitch in wherever needed. You bring a positive, "can-do" attitude, enjoy learning new tasks and take pride in delivering great service to customers and colleagues. Safety and doing the job right matter to you.
If you're ready for a role with variety, learning opportunities and exposure across multiple depots, we'd love to hear from you.
Qualifications
* Forklift licence is a desirable (not essential)
* C class licence essential and must have own reliable transport
* Excellent communication skills (verbal and written)
* Customer service and stock control/management experience
* Understanding of safe work practices and transport/logistics
* Experience in dangerous goods/ petroleum industry is desirable however not mandatory as we provide all training
Additional Information
* Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars
* We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
* Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
* Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth)
* BabyCare Package - financial and flexible support for parents transitioning back to work.
* Need some wheels? Novated Lease options are available.
* Invest in your future with the Employee Share Scheme
* Leave Options – We offer wellbeing leave and leave purchasing
* Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners.
Want to take your career to the next level? Apply today.
Applications close on 25 December 2025
We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.