Role Overview
Turn Conversations into Confidence; Inspire People to Move and Put Their Fitness First. The Opportunity At Fitness First, our Member Support Consultants (MSCs) are the heartbeat of the club. They're the first people our members meet, spark motivation, build confidence and help people take the first step toward becoming stronger, healthier versions of themselves. Every day brings new conversations, new goals and new opportunities to make an impact. In this role, you'll drive membership growth through proactive outreach, connecting with people in the community, and inspiring them to start their fitness journey.
Responsibilities
* Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
* Generating and converting high‐quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
* Achieving the required number of lead contacts via telephone to maximise sales opportunities
* Providing sales presentations and tours to prospective members
* Creating great member journeys via positive and personalised interactions
* Achieving successful outcomes to enquiries
* Opening and closing the club as per the club roster
* Active involvement in member retention programs, inspiring members to continue their fitness journey
* Regular service calls to new and existing members to keep them engaged in their journey – recommending club‐based products that would boost their results and amplify their experience
Requirements
* Current First Aid & CPR certificate
* A problem‐solving mindset – you can provide solutions that meet the needs of our potential members
* A gift for communication – you can talk to anyone with ease, and inspire them to take action
* Drive – you are goal‐focused and continuously looking for new ways to excel yourself
* A team player – you can rally through the hard times and celebrate personal and team success
* Customer focused – you can build rapport with people of all backgrounds and are motivated to help them achieve their goals
What we can offer you
* Base salary + uncapped commission, with realistic earnings of $65K+
* A complimentary Platinum Fitness First membership
* Anniversary leave and an additional gym membership for friends or family through our Recognition for Service Awards
* Being part of a high‐energy team that celebrates wins, backs each other and thrives on helping members achieve incredible results
* Clear pathways into leadership, with opportunities to grow your career across Fitness & Lifestyle Group – Asia Pacific's largest diversified fitness group and its leading fitness brands
Our Commitment to Diversity and Inclusion
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds. We are proud to empower our team to be their authentic selves at work and encourage inclusion and diversity within the organisation.
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