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Service operations specialist

Singleton
beBeeBusinessSupport
Posted: 14 September
Offer description

About the Role

We are seeking a Business Support Coordinator to manage our service exchange programs, repair & warranty work which influences service delivery, customer & product support.

Job Description:

The primary purpose of this role is to coordinate the company's service programs. You will be responsible for the compliance of vendors, coordinating reports and ensuring all programs are efficient & effective.

Main Responsibilities:

* Developing and implementing systems to support the reliable scaling of component service programs, incorporating quality, risk & cost controls.
* Monitoring performance of programs and flagging potential issues.
* Completing all service exchange documentation including strip down reports & paperwork.
* Prioritising the maintenance of business systems, ensuring the timely acquisition & accuracy of data plus other associated administrative duties.

Key Skills and Qualifications:

* Generating & delivering outcomes, focusing on process development.
* A high achiever, motivated self-starter who possesses the ability to use initiatives to solve problems and work with minimal instruction/ supervision.
* Excellent communication skills & a proven ability to identify, build & maintain positive, enduring relationships with stakeholders at all levels.
* Ability to effectively manage and prioritise work, operate autonomously, resolve problems and make informed decisions.

Requirements:

You must be able to pass a National Police Check.

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