About the role
We are seeking an experienced and charismatic Medical Receptionist to join our team at Bunbury ENT. This is a part-time position designed to support work–life balance while meeting the operational needs of the practice.
What you'll be doing
1. Greeting and welcoming patients in a professional and courteous manner.
2. Scheduling appointments and/or surgeries, managing patient records, creating and processing patient invoices (inclusive of Medicare billing/ claiming) and handling all administrative tasks.
3. Handling patient inquiries and providing excellent customer service. Coordinating with doctors and hospitals to ensure efficient workflow and patient care.
4. Assisting with general office duties, including but not limited to; the use of emails, answering phone calls and actioning incoming referrals.
5. Contribute to a positive and collaborative team environment.
What we're looking for
1. Previous experience as a Medical Receptionist or in a similar administrative role within the healthcare industry.
2. Strong interpersonal and communication skills, with the ability to interact with patients and medical staff in a professional and empathetic manner.
3. Excellent organisational and time management skills, with the ability to multitask and prioritise tasks effectively.
4. A keen eye for detail and the ability to maintain accurate patient records.
5. A friendly, patient, and helpful attitude, with a genuine interest in providing high-quality customer service.
6. Ability to maintain confidentiality and handle sensitive information with discretion.
7. Previous experience with the use of Genie Practice Management Software will be highly advantageous.
What we offer
At Bunbury ENT, we are committed to providing a supportive and inclusive work environment that values our employees. We offer opportunities for professional development, and a range of benefits to support your wellbeing. This part-time role supports a healthy work-life balance.
About us
Bunbury ENT is a family owned business and we are the leading provider of ear, nose, and throat (ENT) services in the Southwest region. Our team of surgeons and experienced medical professionals are dedicated to delivering exceptional patient care and improving the health and well-being of our community.
Apply now to become our newest Medical Receptionist and be a part of our growing team.
Please submit your current CV and a Covering Letter to Brianna via email