Who We Are
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart and Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
The Role
The E-Commerce Coordinator is responsible for the day-to-day execution of SMGB's online platforms across websites and marketplaces. The role ensures accurate product, pricing and promotional configuration, supports trading activity and maintains a consistent online customer experience to drive sales and conversion.
The role requires energy, ownership and a bias to action to ensure online activity is delivered accurately, with pace and in line with trading priorities.
You Will Provide
* Manage end to product builds across websites and marketplaces, ensuring accuracy of product data, pricing, imagery and descriptions
* Load and execute promotional activity including price changes, bundles, offers and campaign mechanics, ensuring accurate and timely go live
* Monitor product, category and promotional performance and provide insights to support sales, margin and conversion optimisation
* Partner with Digital Marketing to ensure aligned execution across channels
* Ensure a consistent and seamless customer experience across websites and marketplaces
What We Offer
* Join a high-performing team within a leading Australian retail organisation recognised for innovation and progressive thinking.
* Be part of a transformative growth journey, with genuine opportunities to build your career as the business continues to evolve nationally.
* Access to extensive health and wellbeing benefits, including discounted private health insurance, fitness memberships, and everyday lifestyle savings for you and your family.
* Access to exclusive staff benefits via our OTR App.
* Access to our free and confidential Employee Assistance Program (EAP).
About You
* Experience in a digital marketing, eCommerce or online trading role with hands‐on execution of products and promotions
* Strong attention to detail and accuracy, with the ability to meet deadlines in a fast‐paced, calendar‐driven environment
* Confidence using backend systems such as CMS, eCommerce platforms or online marketplaces
* Ability to analyse performance data and provide insights to support sales, conversion and trading outcomes
* Exposure to marketplace platforms, promotional mechanics or retail/eCommerce environments
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
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