* Bring your strong commercial acumen and focus on store experience
* We're growing fast across AU/NZ and broadening our international lens
* Did we mention EPIC 65% product discounts?
Benefits And Perks
* Work life balance is important to us - 1pm knock off Fridays
* A vibrant, fun and collaborative office culture
* Midday HQ group workouts in our in-house gym
* Epic team member discounts on our product as well as exclusive deals struck with other local retailers and establishments
* EAP to support your mental wellbeing
* Personal development investment - start smashing your goals through complimentary listening to our LSKD book library via Audible, plus dedicated workshops and seminars
* Great channel of succession and huge pipeline for career development with a growing brand
* Engaging Company Culture: Experience a workplace with a strong team spirit and an open, appreciative culture, where you'll feel valued and part of a supportive community
The Role
Based at our Loganholme HQ, this role is all about driving exciting initiatives to optimise our AU & NZ stores You'll lead Retail Operations, Project Management, New Store Openings, and Communications. This role will identify areas of opportunities to improve how we operate (one of our core values - there's a way to do it better, find it) and roll out game-changing projects.
Our Story
LSKD is an Australian-owned and operated brand with our HQ in Loganholme, that prides itself in producing high-quality functional sportswear with a street aesthetic. Ever since our formation we've never been content settling for the norm; we're constantly evolving and challenging the status quo, inspired by the restless few who influence style, shape the future and strive to be 1% better everyday.
Retail Performance
Key Tasks & Responsibilities
* Lead and develop Regional Managers and store teams, ensuring KPI achievement and exceptional customer service.
* Oversee store performance, including recruitment, training, and day-to-day operations, ensuring cleanliness, leave management, and staff efficiency.
* Cultivate internal and external relationships, including center management and partners, to drive profitability and sales growth.
* Develop and implement short- and long-term strategies to increase customer satisfaction, retention, and revenue.
* Regularly review performance through weekly, monthly, and quarterly reviews, and complete trade deck reporting.
Retail Operations
* Own P&L, budgeting, and cost-saving strategies, ensuring efficient store operations across AUNZ.
* Manage store infrastructure, maintenance, and consumables, ensuring all operational requirements are met.
* Create and implement best practice process guides and policies, including inventory and training materials.
* Support national retail managers with rostering, budgets, incentive programs, and control costs to drive productivity.
Project Management
* Lead cross-departmental projects and manage new initiatives from inception to execution, ensuring alignment with business goals.
* Oversee operational changes and internal expansion plans, coordinating with third-party vendors and contractors.
Communications
* Own and update the Retail Calendar, ensuring timely and accurate store communications.
* Manage Brand Campaign Rollout decks, ensuring all relevant information is shared with teams.
* Address store operational queries promptly, providing necessary support to stores.
New Store Openings
* Lead the NSO program, ensuring stores open on time, within budget, and with the right leadership team in place.
* Coordinate weekly NSO calls and track department progress, ensuring KPIs are met and projects are executed on schedule.
Collaboration And Teamwork
* Foster collaboration between HQ and store teams, ensuring integrated approaches and maximizing productivity.
* Lead training and development efforts, provide feedback, and support team growth, aligning personal and professional goals.
* Promote a culture of teamwork, unity, and continuous improvement, celebrating the community's commitment to 1% better every day.
Reporting And Analytics
* Track and analyse initiative performance, providing regular reports to optimize future strategies.
* Leverage consumer insights, market trends, and competitive analysis to inform decisions and achieve P&L and EBITDA goals.
Attributes And Experience
* A Hungry, Humble, and Smart leader who inspires, empowers, and develops teams, making quick, informed decisions
* 7-10 years in retail, with expertise in operations, new store execution, and project leadership, driving growth while prioritising community and team member satisfaction
* Strong P&L and hands-on store operations experience, successfully leading organisations with a focus on long-term, progressive strategies
* Proven ability to inspire and galvanise teams around new initiatives and launches, fostering a positive culture and strong team development
* Exceptional emotional intelligence and the ability to collaborate across all levels of the business, with experience working with external stakeholders
* Skilled in managing omnichannel environments and optimising cross-functional operation
* Adaptable and resilient, thriving in fast-paced environments, handling setbacks with positivity
* Strong business knowledge, including P&L, budgets, sales forecasts, and retail strategy, with a deep understanding of the AU and NZ market
* Exceptional communicator and collaborator, with strong analytical skills and the ability to lead change and manage people effectively
* Proven experience in executing strategic plans, store rollouts, and commercial negotiations, with a keen attention to detail
So what do you need to get the gig? Turn this application upside down: blow it out of the water and show us why you want to be part of the fastest growing brand. #J-18808-Ljbffr