Medical Administration / Medical Receptionist
Part-time (2–3 days per week) or Full-time | Adelaide
Specialists on Hutt is a growing multidisciplinary specialist medical practice committed to delivering high-quality, patient-centred care. We pride ourselves on professionalism, efficiency, and a warm, respectful experience for every patient.
We are seeking an experienced Senior Medical Receptionist / Senior Medical Administrator to join our professional and supportive team. This is a key role within the practice and would suit someone confident in a busy specialist environment who enjoys responsibility and autonomy.
We are open to either two part-time candidates (2–3 days per week) or one full-time candidate, depending on experience and fit.
About the role
This senior front-of-house and administrative role plays an important part in the smooth day-to-day operation of the practice. You will work closely with specialists, management, and the reception team to ensure efficient workflows and an excellent patient experience.
Key responsibilities
* Oversee daily reception and administrative operations
* Meet and greet patients in a professional and compassionate manner
* Manage patient enquiries in person, by phone, and electronically
* Coordinate consulting and theatre appointments
* Liaise with specialists, hospitals, and allied health providers
* Patient invoicing and receipting (outpatients and inpatients)
* Support billing processes including Medicare, DVA, Workers' Compensation, Third Party and private health funds (Eclipse)
* Monitor office and reception consumables for the Practice Manager
* Assist with financial administration and reporting
* Support and guide the reception team as required
* Contribute to improving administrative processes and patient flow
Skills & experience
* Previous experience as a medical receptionist, ideally in specialist rooms
* Strong understanding of medical practice operations
* Excellent communication and interpersonal skills
* Ability to work efficiently in a fast-paced environment
* High attention to detail and strong organisational skills
* Ability to work independently and as part of a team
* Experience with medical billing systems
* Familiarity with Gentu (preferred but not essential)
* Sound knowledge of medical ethics and patient privacy
Requirements
* Knowledge of Medicare, DVA, Workers' Compensation, Third Party and private health fund billing
* Current National Police Certificate
* Australian residency with full working rights
What we offer
* Flexible employment options (part-time or full-time)
* Supportive and professional team environment
* Varied and responsible senior role
* Opportunity to work in a well
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