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Customer experience specialist

Margaret River
beBeeMarketing
Posted: 28 August
Offer description

Job Opportunity

We specialize in shower re-grouting and silicone replacement services.


Our Culture

We focus on delivering outstanding customer service through our 21-step customer satisfaction program and training package. This ensures our customers are consistently satisfied with our work.

We welcome individuals from diverse backgrounds, just like the variety of ice cream flavors. Our team is inclusive and respectful of differences, including race, religion, and orientation.

This is a casual, flexible role that involves working directly with our founder to support marketing campaigns. You will need to be proactive and confident in communicating with people, receiving and providing guidance, and empathizing with our customers.

We prioritize efficiency and continuously improve our systems to make our jobs easier. You will be working autonomously, so you must have initiative and confidence to achieve results independently.

We maintain a low-stress work environment by focusing on open communication and getting things right the first time. This approach enables us to build long-term relationships with our customers.

To achieve this goal, you will need to understand our customer demographic, communicate effectively, and genuinely care about making our customers feel heard, understood, and helped.

This is a part-time position (15-20 hours per week) that can be performed remotely from anywhere you prefer.

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