Trade Manager Role
This role involves leading a network of building and trade partners for insurance repairs. The Trade Manager will be responsible for performance, relationship, and contract management between these partners and Allianz.
Main Responsibilities:
* Maintain high standards in interactions with stakeholders.
* Resolve complaints professionally.
* Provide excellent service to customers and clients.
* Attend performance meetings and act on feedback.
* Engage in Work Health and Safety activities.
Key Requirements:
* Experience in builder/trade procurement or supplier/account management.
* Understanding of financial management principles.
* Strong customer focus and energy to succeed.
* Superior customer service skills.
* Problem solving and decision making: swift decision-making and implementation.
* Ability to communicate and build relationships effectively.
* Background in property claims management is advantageous.
* Experience in contract and vendor management.
* Proven written and verbal communication skills.
Culture and Professional Approach:
* Act as a role model for Allianz values.
* Enforce cultural requirements within the team.
* Maintain professionalism and maturity.
* Deliver results in high-pressure environments.
* Prioritize work and meet deadlines.
* Ability to work autonomously and within a team.
About Allianz:
Allianz is one of the most trusted insurance and asset management companies in the world.
We care for our employees, their ambitions, dreams, and challenges.
We are dedicated to consistently advocating for equal opportunities for all.
Our inclusive workplace values people and performance equally.