Join to apply for the Customer Service Manager - St Ives role at Coles Group2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Service Manager - St Ives role at Coles GroupGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Coles GroupFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a store, distribution centre, manufacturing site, or on the road, you’re an important part of an Aussie icon at the heart of the nation.About The RoleReporting to the Store Manager, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations. With responsibility for our checkouts and customer service desk, you’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.About You And Your SkillsPrevious experience working in a fast-paced customer facing environmentProven leadership experience as you’ll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirementsTo maintain excellent service standards, keeping the checkout area clean and safe for our team and customersTo drive a one team culture which puts our team members health, safety and wellbeing firstTo be customer obsessed and continually seek to better understand our diverse customers to ensure we’re always provide an outstanding shopping experienceWhat’s in it for you?More cash staying in your pocket Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.Reward through recognition Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.Structured and long term learning pathway Comprehensive induction, management and people leadership training provided so you can thrive in this role and whatever is next.Novated car leases Looking for a new car? We provide access to novated leasing for eligible team members.Investment in your future Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.Paid parental leave We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.About The Recruitment ProcessWe’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.auJob ID 153596Employment Type Full timeSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesRetailReferrals increase your chances of interviewing at Coles Group by 2xGet notified about new Customer Service Manager jobs in St Ives, New South Wales, Australia.Sydney, New South Wales, Australia 4 weeks agoFrenchs Forest, New South Wales, Australia 1 month agoCustomer Service Manager - rebel MerrylandsMerrylands, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 5 days agoConcord West, New South Wales, Australia 6 days agoParramatta, New South Wales, Australia 2 weeks agoHornsby, New South Wales, Australia A$73,000.00-A$90,000.00 5 days agoCustomer Logistics Manager, Australia and New ZealandSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 5 days agoLidcombe, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoAssistant Store Manager / Customer Service Manager - rebel WarriewoodWarriewood, New South Wales, Australia 2 weeks agoAuburn, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 3 weeks agoRydalmere, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 20 hours agoSydney, New South Wales, Australia $101,000.00-$127,000.00 4 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 5 days agoMosman, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 1 week agoTeam Support Manager - Sydney Full Time Team Support Manager / Roving Relief ManagerGuildford, New South Wales, Australia 5 days agoLane Cove West, New South Wales, Australia 1 week agoManager Operations (Billing and Debt Collection)Randwick, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoParramatta, New South Wales, Australia 1 day agoWetherill Park, New South Wales, Australia 1 week agoWe’re unlocking community knowledge in a new way. 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