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Account director - digital marketing

Pointer Strategy
Account Director
Posted: 16 January
Offer description

We believe that a great salesperson must be part artists, part scientist.

Exciting Opportunity to join a Digital Marketing Agency as an Account Director! 🚀 - Watch Video

Account Director – Fully Remote (AEST) | $120K–$140K Base + OTE

Own the revenue. Drive the growth. Lead the partnerships.

WP Creative isn’t your average web agency.

They’re Marketechs™ - the strategic, technical engine behind some of Australia’s most ambitious B2B marketing teams.

They don’t just design websites. They help marketing leaders turn underperforming sites into real revenue growth.

And now, they’re looking for a senior Account Director to take full ownership of existing client revenue, deepen relationships, and drive account expansion.


Why This Role?

$120K–$140K base + OTE

100% remote, work anywhere on AEST hours

Lead the entire post‑sale journey, from onboarding to expansion

Work closely with high‑calibre Australian marketing teams

Step into a role that combines strategic thinking with day‑to‑day commercial impact


What You’ll Actually Do

* Own the total revenue for a portfolio of growth‑stage accounts
* Be the bridge between delivery and growth, leading onboarding, QBRs, renewals, and strategic upsells
* Spot and act on expansion opportunities across care plans and new projects
* Partner with Project Managers and offshore delivery teams to ensure top‑tier execution
* Coach the team to elevate client experience and deepen retention
* Streamline processes across HubSpot and ClickUp to make growth scalable
* Review creative outputs, steer delivery quality, and always tie it back to the business outcome


What Success Looks Like

* Clients stay longer, grow faster, and refer more
* Monthly recurring revenue goes up, and so does Net Revenue Retention
* You build repeatable systems that make post‑sale growth more predictable
* You become the trusted face of WP Creative’s strategic value


What We’re Looking For

* 3+ years in strategic account management, client success, or post‑sale growth
* Proven track record owning and growing account revenue (this is not a passive AM role)
* Deep understanding of websites, SEO, CRO, and digital strategy
* Experience selling into Australian marketing teams (mid‑market, B2B)
* Calm, confident communicator who adds value in every conversation
* Comfortable leading teams, managing offshore delivery, and jumping into detail when needed


Tools You'll Use

* HubSpot – for pipeline, communication, NPS, and expansion
* ClickUp – for project workflows and PM visibility
* Google Workspace, Loom, Fireflies, AirCall


Why Join WP Creative?

You won’t be chasing leads, you’ll be leading outcomes

You’ll work with a mature, tech‑savvy delivery team ready to back your vision

You’ll have real autonomy and leadership trust

This is the senior seat at the table for someone ready to own the number—and build the playbook as you go


How to Apply

👉 Sound like your kind of role? Apply now or reach out to Cameron Morgan directly to skip the queue.


Pointer Training

This role is to be filled by Pointer, it is not for Pointer. The successful candidate will also receive 12 months of ongoing training and support, including advanced training programs and access to communities for professional growth - All of which is provided by Pointer in addition to internal programs.

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