Customer Service Operations Specialist
This is a three-month assignment with a competitive day rate.
* Contact Centre Management: We are seeking an experienced professional to lead our contact centre operations, ensuring seamless customer interactions and process improvements.
* Digital Initiatives: Our ideal candidate will develop and implement innovative digital solutions to enhance customer experience and drive business growth.
* Analytical Skills: Strong analytical skills are required to analyze customer feedback, identify trends, and inform data-driven decision making.