Position Overview
Key Responsibilities
Team Leadership & Supervision
* Lead, train, and supervise production staff to achieve optimal performance.
* Foster a positive, safe, and productive work environment.
* Monitor staff performance and provide regular feedback and coaching.
Production Planning & Coordination
* Plan, schedule, and oversee daily production activities to meet deadlines.
* Ensure adequate materials, and resources are available.
* Collaborate with management, suppliers, and showroom staff to streamline workflow.
Quality Control & Compliance
* Ensure products meet company standards and customer specifications.
* Implement and monitor quality assurance procedures.
* Ensure compliance with workplace health and safety regulations.
Operational Management
* Oversee equipment operation, maintenance, and troubleshooting.
* Maintain accurate production records, reports, and inventory tracking.
* Identify process improvements to enhance efficiency and reduce waste.
Skills & Qualifications
* At least 2 years proven experience in a production, manufacturing, or similar supervisory role.
* Strong leadership and people management skills.
* Excellent organisational and time-management abilities.
* Problem-solving mindset with attention to detail.
* Knowledge of workplace health & safety standards.
* Proficiency in Wilcom or similar embroidery software and Microsoft Office.
Education & Experience
* Certificate/Diploma/Degree in Manufacturing, Production Management, or related field (desirable).
* Minimum 2–3 years of supervisory or management experience in a production environment.
Key Attributes
* Strong communicator with the ability to manage a diverse team.
* Hands-on, proactive approach to problem-solving.
* Ability to thrive under pressure and meet tight deadlines.
* Commitment to continuous improvement and innovation.