Supporting better diabetes care across the Hunter New England region.
Employment Type:
Temporary Full Time until March 2027
Position Classification:
Administration Off Level 4
Remuneration:
$75,176.80 – $76,897.65 per annum
Hours Per Week:
38
Location:
James Fletcher Hospital, Newcastle
Requisition ID:
REQ640767
Applications Close:
Sunday, 8th March 2026
Where You'll Be Working
Join our innovative Diabetes Alliance Program Plus (DAP+) team and make a real difference across the Hunter New England region.
The Diabetes Alliance Program Plus (DAP+) is a collaborative program designed to improve diabetes care through specialist outreach and integrated models of care within the primary care sector. This position is based at Wisteria House, James Fletcher Campus. You will work closely within a multidisciplinary team supporting Endocrinologists, Diabetes Educators, Dietitians, Managers, and other Administration and Support Officers, all committed to excellence and cultural respect. We pride ourselves on being a supportive, inclusive and innovative team, where teamwork and continuous improvement are at the heart of everything we do.
About The Role
We are seeking a capable and organised Administrative Officer to join our dynamic DAP+ team. This role is the operational engine room supporting face-to-face and virtual case conference clinic administration, maintaining system accuracy, patient and customer service, education administration, data extraction and collection, and ensuring the team runs smoothly behind the scenes.
Key Responsibilities Include
* Providing general administrative support including diary management, travel arrangements, timesheet and leave/payroll processing, and managing incoming and outgoing correspondence
* Working under limited direction to prioritise and monitor workflow to ensure activities, projects and tasks are completed according to urgency
* Preparing reports, documents, newsletters and complex correspondence
* Organising and providing secretariat support for meetings and committees, including agendas and minutes
* Coordinating meeting rooms and video/teleconferencing facilities
* Providing professional reception services to manage internal and external enquiries
* Monitoring billing quality control and waitlist management
* Supporting procurement processes and maintaining accurate patient and program data
Your initiative, attention to detail, high-level technical skills and ability to juggle competing priorities will be essential to driving efficiency and outcomes across this busy health portfolio.
About You
We are looking for a proactive and organised administration professional who thrives in a dynamic and fast-paced healthcare environment.
You Will Demonstrate
* Excellent interpersonal skills — both written and verbal
* Strong attention to detail and confidence managing competing priorities
* Sound organisational and time management skills
* Experience working with various health software, hardware and electronic systems
* Flexibility, adaptability and a solutions-focused approach
* Ability to work collaboratively with a wide range of internal and external stakeholders
* A high level of professionalism and customer service
Why Join Us?
This is your opportunity to be part of something meaningful working with a team that values clarity, collaboration and capability.
You Will Receive
* Structured onboarding and ongoing support
* A collaborative and welcoming team environment
* Full training and access to professional development opportunities
* The opportunity to build your administrative career within NSW Health
* Full-time stability with access to leave entitlements, salary packaging and other employee benefits
* Fitness Passport for health and well-being - discounted gym options for you and your family
If you are ready to contribute to a program that improves diabetes care across the region while growing your career within a supportive health service, we encourage you to apply.
Need more information?
* Click here for the Position Description
* Find out more about applying for this position
For role related queries or questions contact Alicia Southwell on
Additional Information
* An eligibility list will be created for future temporary full or part time vacancies.
* At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD- for confidential support.
* To be eligible for employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
Information For Applicants
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below).
For assistance addressing selection criteria visit:
Stepping Up Website
is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:
This is a Category A position
. Recommended applicants will be reviewed for compliance with
NSW Health policy directive
PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases
for Category A positions prior to offer.
All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging:
is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or
Hunter New England Health employees may be eligible for a range of
benefits
such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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