We are seeking a skilled professional to fill the role of Instant Return Representative.
This position involves providing exceptional customer service and sales services to internal and external customers.
* Inspecting vehicles for damage upon return
* Courteously processing rental returns
* Selling rental options to valued customers
About the Job:
* Ensure seamless vehicle return processes
* Engage with customers to promote additional sales opportunities
The ideal candidate will possess excellent communication skills, a positive attitude, and relevant experience in customer service or sales. Flexibility with working hours, including weekends and public holidays, is also required.
We strive to foster a collaborative work environment that values diversity, equality, and employee well-being. This position offers opportunities for growth and development within our organization.
Key Responsibilities:
* Customer Service: Deliver exceptional customer experiences through prompt and courteous service
* Vehicle Inspection: Conduct thorough inspections of returned vehicles to identify any damage or issues
* Rental Sales: Engage with customers to promote additional rental options and drive revenue growth
Requirements:
* Communication Skills: Excellent verbal and written communication skills
* Experience: Previous experience in customer service or sales
* Flexibility: Willingness to work varied schedules, including weekends and public holidays