About UsNitmiluk Tours Pty Ltd is proudly 100% owned by the Jawoyn People and operates tourism services within the stunning Nitmiluk Gorge and surrounding areas.
Our vision is to be the leading tourism provider in the Northern Territory, offering unique experiences that are recognised internationally.
About the RoleWe are seeking a friendly and professional Reservations Attendant to join our dynamic team.
You'll be the first point of contact for our guests, providing exceptional customer service and promoting our products and experiences across various reservations locations.
Key Responsibilities
Handle customer enquiries via phone, email, and in person
Process bookings and payments accurately
Maintain a clean and welcoming front counter and public areas
Assist with stock take and operational procedures
Provide safety briefings and manage tour manifests
Support team members across reservations, call center, and canoe shed
Promote company products and services
Ensure compliance with workplace health and safety standards
What We're Looking ForEssential:
Excellent communication and interpersonal skills
Friendly, polite, and professional phone manner
Strong computer skills, especially in reservations systems
High attention to detail and time management
Ability to work effectively in a team
Compassion and empathy for diverse customer needs
Desirable:
Sales and retail experience
Certificate in Tourism, Hospitality, Retail or Front Office
Current First Aid Certificate
Other Requirements
Manual NT Driver's License
Understanding of Workplace Health and Safety regulations
Why Join Us?
Be part of a passionate team delivering unforgettable experiences
Work in one of Australia's most iconic natural locations
Opportunities for growth and development
Contribute to a proudly Indigenous-owned business
For a full position description, please contact us on ******** ***.
Ready to Apply?
If you're enthusiastic about tourism, love helping people, and want to work in a beautiful natural setting, we'd love to hear from you
Apply now via SEEK with your resume and a brief cover letter outlining your suitability for the role.