Job Description:
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The Online Duty Manager will oversee the online department, responsible for selecting and packing online orders in-store. This role contributes to a customer experience that is welcoming and inspiring for customers, team members, and community.
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* Leadership experience with ability to coach and develop team
* Taking a team approach to meeting sales targets, cost control, and rostering needs
* Flexibility to work afternoons and evenings
* Ensuring visual merchandising, safety, compliance, and stock management standards are met
* Being customer-obsessed and continually seeking to better understand diverse customers
* Driving a one-team culture recognizing and celebrating success
About You:
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We are looking for an experienced leader who can take pride in contributing to a customer experience that is welcoming and inspiring. You will have leadership experience with the ability to coach and develop your team.
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Key Responsibilities:
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* Oversee online department operations
* Select and pack online orders in-store
* Meet sales targets, manage costs, and roster staff
* Ensure visual merchandising, safety, compliance, and stock management standards
* Drive a customer-obsessed culture recognizing and celebrating success
Benefits:
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* Eligible team members receive 5% discount year-round on supermarket and liquor purchases
* Double discount periods offered at various times throughout the year
* Exclusive hot deals for team members
* Reward through recognition aligned with Coles values
* Opportunities for learning and development across our business
* Novated car leases available to eligible team members
* Participation in annual team member share plan to purchase Coles Group shares
* Paid parental leave supporting work-life balance