Job Overview
The Senior Beauty Floor Manager Lead Store Experience plays a pivotal role in driving business growth and delivering exceptional customer service. This leadership position oversees daily operations, stock management, visual merchandising, and sales performance.
Key Responsibilities:
* Lead a team of retail staff to create memorable client experiences through proactive engagement and personalized support.
* Develop and implement strategic plans to optimize store performance, boost sales, and enhance customer satisfaction.
* Maintain a visually appealing store environment through effective stock management and visual merchandising techniques.
* Analyze sales data to identify trends, opportunities, and areas for improvement.
Requirements:
* Demonstrate a proven track record of successful retail management experience with a strong focus on customer satisfaction.
* Possess a genuine passion for the beauty industry and a commitment to delivering exceptional customer service.
* Be able to work flexible hours, including evenings and weekends, as required by the business.