Job Description
We are seeking an enthusiastic and highly organised Business Operations Coordinator to join our QLD Branch on a part-time basis (22.5 hours per week, across 4 or 5 days). This pivotal role reports directly to the State Manager and is integral to the smooth operation of sales and branch activities.
Key Responsibilities:
* Provide support to the local sales team with reporting, CRM data accuracy, and sales administration tasks.
* Act as a key point of contact for customers, suppliers and other visitors attending the Branch.
* Support the planning and execution of impactful sales and marketing events across the region.
* Assist the sales team during customer and marketing events and product demonstrations.
* Attend regular sales team meetings and provide progress updates on operations and administrative tasks.
* Collaborate with national Operations Coordinators to share best practices and drive continuous improvement.
* Support embedding process and system changes into the branch by providing training and change management support.
* Liaise with building management for office access passes and external maintenance issues.
* Order, monitor, and manage inventory of stationery, office supplies, and staff equipment.
* Serve as the branch's First Aid Representative, conducting kit audits and ordering necessary supplies.
* Act as the Office Fire, Safety, and Emergency Warden, leading evacuation drills and attending required training.
* Lead showroom operations including request management, stock control, training support, and coordination with Marketing and IT teams.
* Organise catering services for both customer-facing and internal events and meetings.
* Conduct regular stock takes and audits across the showroom, office passes, and Brisbane asset register.
* Serve as the Travel Coordinator for the QLD branch, managing bookings and itineraries.
* Manage procurement processes including raising and tracking Purchase Orders.
* Manage outgoing mail and deliveries via StarTrack and other logistics providers.
* Provide additional branch support as required and in collaboration with the QLD Management team.