About the role:
We are seeking a friendly, organised and reliable Medical Receptionist to join our busy general practice in Grovedale, Victoria. Our clinic has four doctors and one nurse at present ,providing comprehensive care to a diverse and loyal patient community.
This role is ideal for someone who enjoys working in a fast-paced healthcare environment and takes pride in delivering excellent patient service.
Key Responsibilities
* Welcoming and assisting patients in a professional and compassionate manner
* Managing appointment bookings and doctor schedules
* Answering phone calls and responding to patient enquiries
* Processing billing and payments
* Maintaining accurate patient records
* Coordinating with doctors and nursing staff to ensure smooth clinic operations
* General administrative and reception duties
* Spot cleaning and maintaining a tidy reception and waiting area
About You
* Previous medical reception or healthcare administration experience preferred
* Excellent communication and interpersonal skills
* Strong organisation and multitasking ability in a busy environment
* Professional, reliable and patient-focused
* Ability to work independently and as part of a team
* Willingness to work flexible hours, including Saturdays as required and occasional public holidays
What We Offer
* Supportive and friendly team environment
* Well-established and busy practice
* Opportunity for long-term employment
* On-the-job training provided