THE COMPANY
Become a part of growing retail business operating within the premium home, furniture and lifestyle space. Renowned for delivering beautifully crafted, design‐led collections and exceptional customer experiences, the business has built a loyal customer base and strong reputation across Australia.
With exciting growth plans underway, the organisation continues to invest in its people, offering genuine career progression opportunities within a collaborative and supportive environment. Employees are empowered to take ownership, contribute ideas and play an active role in the company's ongoing success.
THE ROLE
An exciting opportunity has become available for an experienced Showroom Manager to lead a successful showroom in Geelong, VIC.
This role is ideal for a customer‐focused and commercially minded leader who enjoys developing people, driving performance and creating an exceptional in‐store experience. You will be responsible for leading the day‐to‐day operations of the showroom, building a high‐performing team and ensuring customers receive outstanding service from initial enquiry through to purchase.
As a key leader within the business, you will have the autonomy to influence showroom performance while helping foster a positive and engaging culture where both customers and employees feel valued.
Key Responsibilities:
* Lead, motivate and develop a passionate showroom team
* Drive sales growth and deliver strong commercial outcomes
* Create a premium customer experience that encourages repeat business and referrals
* Recruit, onboard and coach team members to maximise performance
* Monitor showroom performance and identify opportunities for continuous improvement
* Manage customer enquiries and resolve escalated matters professionally
* Ensure showroom presentation reflects the premium nature of the brand
* Collaborate with wider business stakeholders on initiatives and projects
EXPERIENCE REQUIRED
* Previous leadership experience within retail, showroom, hospitality or customer‐facing environments
* Demonstrated ability to lead teams and achieve performance targets
* Strong coaching, mentoring and people‐development skills
* Proven success driving sales and customer satisfaction outcomes
* Hands‐on leadership style with the ability to lead by example
* Strong communication and relationship‐building skills
* High levels of accountability, initiative and commercial awareness
* Experience within furniture, homewares, interiors, lifestyle or premium retail environments
* Candidates from broader retail management backgrounds are encouraged to apply
COMPANY BENEFITS
* Attractive bonus and commission structure
* Genuine career progression opportunities within a growing national business
* Opportunity to contribute to wider business projects and initiatives
* Employee purchasing benefits and generous staff discounts
* Supportive leadership team and positive workplace culture
* Recognition and reward for strong performance
SALARY
$80,000 - $90,000 + Super + Bonuses + Product Discounts. Additional earning potential available through a rewarding incentive structure.
HOW TO APPLY
Click Apply via Seek or send your resume directly to michaelal@tshr.com.au with the subject line "Showroom Manager Geelong Application" to be considered.
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