Job Summary
The Service Coordinator serves as the primary point of contact for clients after home handover, ensuring a seamless and professional experience throughout the maintenance and service phase.
Key responsibilities include managing a high volume of service requests across new and existing homes, collaborating with trades, suppliers, supervisors, and internal teams to achieve timely and effective resolutions.
In addition to client care, this role offers opportunities for cross-functional collaboration and variety, supporting sales, construction, and office teams in maintaining display homes, company facilities, and assisting with general administrative tasks as needed.