Overview
ACRWORLD is representing a well-established, small refrigeration business. We are seeking a reliable and detail-driven Office Accounts & Service Coordinator to join a close-knit team that prides itself on professionalism, customer service, and quality workmanship.
This role is ideal for someone who enjoys variety in their day, has a knack for keeping things organised, and can confidently manage both administrative and customer-facing responsibilities.
This role is 3 days a week, Tuesday, Wednesday and Thursday, so someone who is looking for more flexibility will be ideal for the role.
In this multi-faceted role, you''ll be the operational backbone of the office, balancing tasks across accounts, service coordination, and administrative support.
Your Responsibilities Will Include
* Reconciling credit card and toll transactions
* Chasing missing receipts and reconciling supplier accounts
* Following up with customers on outstanding invoices and overdue accounts
* Supporting the Office Manager with day-to-day accounts tasks
* Managing purchase orders for the Service & Maintenance Department
* Preparing and filing maintenance reports and related documentation
* Handling incoming calls and scheduling service jobs
* Coordinating job bookings with customers and confirming appointments
* Accurately entering job details into Aroflo
* Uploading and managing compliance and certification documents
* Tracking employee licences, certifications, and renewals
* Maintaining service and maintenance documentation
* Updating supplier price lists and tracking product warranties
* Processing technician timesheets for payroll
* Assisting with basic debt collection activities
* Updating the company website with product listings, pricing, and descriptions
Systems You''ll Use
* Aroflo
* MYOB
* Microsoft Office (Outlook, Excel, Word)
The business is looking for someone who brings:
* Prior experience in a similar admin/accounts coordination role and service administration
* Excellent attention to detail and the ability to multi-task effectively
* A confident, friendly phone manner and a customer-first mindset
* Familiarity with job management or accounting systems (Aroflo, MYOB preferred but not essential)
* A proactive attitude and willingness to step in and support where needed
This is a fantastic opportunity to join a stable, growing business where your contributions are noticed and valued. You''ll be part of a team that works hard, supports each other, and takes pride in delivering high-quality service across Sydney and surrounds.
If you''re organised, dependable, and looking for a long-term opportunity in a supportive environment, Natalie Kotzias would love to speak with you.
Seniority level
* Mid-Senior level
Employment type
* Part-time
Job function
* Administrative
Industries
* Staffing and Recruiting
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