Desktop/Network/Firewall Support Specialist
This is an exciting opportunity to join a dynamic team as a Desktop/Network/Firewall Support Specialist. In this role, you will be responsible for providing technical support and maintenance services for desktops, networks, and firewalls.
We are seeking an experienced professional with expertise in firewall replacement, desktop/network issues, and operating system installation/upgrades. Strong network engineering skills and knowledge of Wi-Fi, LAN, WAN, switch, and router configurations are also essential.
The ideal candidate will have experience with MS Office and proficiency in business English and local language skills. This is a dispatch/adhoc on-call role with scope varying per client, requiring the ability to console into Cisco routers and use Webex.
Key Responsibilities:
* Provide technical support and maintenance services for desktops, networks, and firewalls
* Install and upgrade operating systems, patches, and perform hardware/software break fixes
* Assist with network engineering tasks, including configuration and troubleshooting
* Work effectively in a fast-paced environment with multiple priorities and deadlines
This is a part-time, mid-senior level position requiring strong technical skills and excellent communication abilities.
Requirements:
* Experience in firewall replacement and desktop/network issues
* Ability to install and upgrade operating systems, patches, and perform hardware/software break fixes
* Strong network engineering skills; CCNA or higher certification preferred
* Proficiency in MS Office
* Business English and local language skills
Please submit your updated resume for consideration.