Job Description
We are seeking a skilled and enthusiastic Guest Services Officer to join our team at Katoomba Falls Tourist Park. This is an exciting opportunity for the right candidate to work in a dynamic and growing environment, providing exceptional service to guests and contributing to the success of our holiday park.
Key Responsibilities
* To provide excellent customer service to guests, ensuring their stay with us is memorable and enjoyable.
* To assist with administrative tasks, such as cleaning cabins, amenities, and common areas.
* To participate in various shifts throughout the week, including weekends, evenings, and public holidays.
Required Skills and Qualifications
Essential:
* Fantastic communication and interpersonal skills.
* Professional telephone manner.
* Experience with computerized booking systems and good computer skills.
* Ability to work independently and as part of a team.
* Flexibility to work varied hours, including weekends and public holidays.
Desirable:
* First Aid Level 2 certification.
* Current CPR certification.
* National Police Check clearance.
Benefits
We offer a stimulating and challenging work environment, regular work opportunities, and competitive pay and conditions. If you are a motivated and enthusiastic individual who enjoys working with people, we encourage you to apply for this exciting opportunity.
About Us
Katoomba Falls Tourist Park is a popular holiday destination located in the beautiful Blue Mountains. We are committed to providing a child-safe environment and welcome applicants from diverse backgrounds.