The Company
Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.
We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.
We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, that enables us to make places and spaces better for people every day.
The Role
Millennium is currently seeking a highly motivated Security Supervisor to manage one of our busy INDUSTRY sites in Canberra.
The role requires an experienced individual with excellent knowledge in site security, building management systems and fire control systems, and the application of standard operating procedures.
This is an exciting opportunity to lead a team and grow your career in the Security Industry.
ROSTER
Monday, Thursday, Friday, Saturday, Sunday – 07:00-16:00 weekly
Duties & Responsibilities
You are proactive, professional, and confident leading teams in fast-paced environments. You take pride in presentation, customer service, and operational discipline, and you understand the balance between security enforcement and positive public engagement.
Key Responsibilities
* Supervise and support a 24/7 team of Security Officers across multiple shifts
* Monitor CCTV systems and coordinate real-time responses to incidents and alarms
* Prepare accurate incident reports, daily occurrence logs, and handover notes
* Liaise with center management, tenants, emergency services, and stakeholders
* Ensure adherence to Standard Operating Procedures (SOPs), WHS, and legislative requirements
* Assist with rostering, coverage planning, and overtime management
* Provide on-the-job coaching, mentoring, and performance feedback to officers
* Lead emergency responses including evacuations, medical incidents, and critical events
* Run monthly KPI meetings with center and Millennium management.
Key Selection Criteria
* Valid Security License is a must
* Basic First Aid and CPR certification is required
* Security supervisory or management experience preferred
* Previous experience in a retail environment (highly regarded)
* Reliable transportation (preferred).
* Excellent oral and written communication, negotiation and conflict resolution skills.
* The ability to follow instructions and work independently
* Strong attention to detail
* Ability to manage client relationships and stakeholders on site
* A proven track record of reliability and punctuality
Why Join Millennium?
* Supportive team environment
* Opportunities for growth and development
* Commitment to safety and employee wellbeing
* Be part of a company that values its people and community
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