Overview
Mercury IT currently has an opening for an experienced Senior IT Technician for a full-time role. This role is onsite at our client's site in Maroochydore.
About the Role
Senior IT Technicians are responsible for resolving Level 1 and 2 support requests. This role will be located onsite in Maroochydore, however the client has multiple sites across the Sunshine Coast, Wide Bay and Burnett region and travel to these sites will also be required from time to time.
Requirements
* Minimum of 5 years' experience
* Experience with Windows Server OS and infrastructure
* Active Directory
* Backup solutions
* Well presented
* Effective oral and written communication skills
* Ability to work autonomously and to make independent decisions
* Highly developed problem-solving skills
* Ability to build and support professional relationships
* A police background check will be required for this role
Desirable skills and proficiencies
* Relevant current industry certifications (Microsoft, ITIL, Cisco, Citrix, VMware or other certs) in particular: MCSA, MCSE, VCP or CCP
* Previous MSP experience including support tools such as Autotask PSA and RMM (or similar)
* In exchange we offer a market competitive salary, and a supportive and collaborative work environment within a growing organisation.
To apply for this role, use the 'Apply for this job' link below.
No recruitment agencies please
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