OverviewAdelaide Remand Centre (ARC) located in the heart of Adelaide CBDFull-time permanent position working Monday to FridayOpportunity for career growth within a global organisationSerco is a place where you can grow Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.BenefitsAccess to Serco's Employee Assistance ProgramOngoing training, learning, and development opportunitiesWork in a purpose-driven setting supporting public safetyLong-term career pathways with a global organisationA supportive and inclusive team cultureMake an impact at Serco This is a permanent, full-time role based in Adelaide, South Australia.
You'll collaborate with the Administration Manager and other operational teams to maintain a safe and structured environment.RequiredThe Administration Officer is responsible for providing administration support and assisting the site with rostering to provide effective coordination and rostering of the operational areas, visits processing, switchboard, and other general administrative areas as required you'll make a positive impact by:Coordinating and maintaining staff rosters to ensure optimal shift coverageSupporting professional visit scheduling and handling general visit inquiriesManaging switchboard operations and fielding incoming calls with professionalismCompleting data entry and supporting key administrative processes including medical adminLiaising with operational managers and workforce management teams to support daily staffing needsUpholding confidentiality, accuracy, and attention to detail in all administrative functionsYour Ideal Skills & ExperienceStrong proficiency in Microsoft Office (especially Excel and Word)Excellent written and verbal communication skillsAccuracy and efficiency within systemsA high level of professionalism, integrity, and helpful phone demeanourThe ability to interact with a range of stakeholders and maintain confidentialityKnowledge of rostering and payroll systems is highly desirablePlease NoteThis position carries trust and responsibility.
To support this, a comprehensive probity assessment, including a Federal Police Check, is a key part of the selection process for this role.Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.We focus on serving governments all over the globe.
The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.Impact a better future at Serco.
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