Additional Information Job Number 25124744 Job Category Sales & Marketing Location The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Brisbane%2C%20111%20Mary%20Street%2C%20Brisbane%2C%20Queensland%2C%20Australia%2C%204000) Schedule Full Time Located Remotely? N Position Type Non-Management COMPANY Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the 1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure. We are excited to announce an opportunity for a Complex Events Executive to join our dedicated team at The Westin and Four Points by Sheraton Brisbane Be where you can do your best work, begin your purpose, belong to an amazing global?team and become the best version of you. Role Overview: As the Complex Events Executive you are responsible for managing and executing events across multiple properties, ensuring every detail aligns with client expectations and brand standards. This role involves planning, coordinating, and overseeing all aspects of events, from initial client consultations to final execution, while collaborating with internal teams to deliver seamless service. You act as a key point of contact for clients, providing personalized support and addressing their needs to ensure successful outcomes. With a focus on creativity, organization, and operational excellence, you drive the delivery of memorable events that enhance guest satisfaction and contribute to the overall success of the properties.) Key Responsibilities: - Adhere to all standards, policies and procedures - Ensure all events progress seamlessly by following established procedures, collaborating with other employees and ensuring accuracy. - Prepare and issue banquet event orders on a timely basis, seeking final client approval prior to the event taking place. - Ensure all contract terms and any required deposits are adhered to by the agreed upon dates. - Update all banquet event orders and invoices with any additions noted through the planning journey. - Prepare event documentation and coordinate with internal stakeholders to ensure consistent, high-level service throughout pre-event, event, and post-event phases of property events. - Reconciling of all charges related to the group/event and ensure accounts are closed in a timely manner. - Ensure Marriott Bonvoy point administration is conducted in a timely manner. - Attend weekly operation meetings and any other required meetings for key internal stakeholders. - Perform other duties as assigned to meet business needs. About You: - At least 2 years Catering and Events experience preferably within a high volume environment - Bachelor's degree in hospitality, Event Management, or related field - Knowledge of food safety regulations and F&B operations - Outstanding relationship building skills - Previous hotel events department experience - Must have a relevant diploma or higher, or hold at least 2 or more years relevant experience - Thrive on direct engagement with a vision to grow and develop yourself and the business - Be results driven and have a demonstrated ability to achieve targets - Exceptional interpersonal, negotiation and presentation skill - The ability to work under pressure and meet deadlines - The highest level of professionalism and presentation Benefits - The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International - Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends - Discounts on food & beverage across all our hotels - Recognition programs to keep you motivated - Wellbeing & mindfulness programs to ensure you stay healthy - Employee Assistance Program - 'Great places to work' certified Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at sarah.black1@westin.com. (email@marriott.com) At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.