Technical Support Specialist
A leading brand in water solutions is seeking a qualified electrician with expertise in 3-phase wiring and pump systems to undertake a technical support role.
1. Deliver on-site technical assistance to customers, diagnosing and resolving complex electrical and pump-related issues, managing warranty cases, and ensuring compliance with company standards.
2. Provide technical advice and troubleshooting for installations and repairs, supporting the commissioning of commercial systems when required.
* The ideal candidate will possess proven experience in 3-phase wiring, strong knowledge of pump systems, excellent problem-solving skills, and ability to work independently in the field.
* Familiarity with warranty processes and service reporting, customer-focused mindset with clear communication skills.
This position combines hands-on technical work with customer interaction, making it an ideal choice for those who enjoy working with their hands and communicating effectively.
About the Role: This technical support specialist will be responsible for providing expert advice and guidance to customers, ensuring their technical needs are met efficiently.