At AMA Collision Arundel, we are a large, spacious facility leading the way in high quality collision repairs. Our team of 42 includes long serving team-members complimented by a new crew coming through.
Our specialist team completes all repairs from small to large and our new fully equipped site includes 4 Spray Booths, 4 Car-O-Liner systems, 3 Spot Weldersand 6 front draft Prep bays.
Great staff facilities including secure onsite staff parking, large lunchroom, coffee and vending machines and weekly staff lunches
The Opportunity
We're looking for a passionate and customer-focused Customer Service Officer to join our team on a permanent basis.
As a Customer Service Officer, you will play a key role in supporting our team and managers with administrative duties while keeping our customers updated about their vehicle repairs.
* Permanent Position
* Monday to Friday, 40 hours per week
* Hours: 8:00 AM – 4:30 PM
What You'll Do:
* Ensure a welcoming and customer-friendly environment
* Greet customers upon arrival and assist with inquiries
* Keep customers informed about the repair process and anticipated completion dates
* Follow up with customers to ensure satisfaction with the AMA experience
* Manage phone and email correspondence
* Support management with inventory control (parts, paint, consumables, etc.)
* Liaise with insurance providers regarding claims and repairs
Apply or call us today on for a confidential chat.
What We're Looking For:
* Proven experience within a Customer Service position
* Highly professional and personable with strong relationship building skills
* Strong systems experience and competent computer abilities
* Excellent verbal and written communication skills
* Ability to meet strict deadlines
* Able to work effectively and collaboratively with the team
Why AMA Collision?
Because Careers Driven By You isn't just a tagline – it's our promise. We back you with:
* Stability – AMA Group's national network of 140+ sites
* Training & career growth opportunities
* Reward & recognition programs
* Referral bonuses if you bring a mate
* Discounts on parts and tools
* Uniforms provided
* 24/7 free counselling for you and your family
About AMA Collision & AMA Group
AMA Collision is part of AMA Group — the largest collision repair network across Australia and New Zealand. When you join us, you're not just joining a workshop — you're joining a network of opportunity. With national reach and diverse businesses under one roof, you'll have the freedom to grow your career, relocate, and explore new pathways wherever life takes you.
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